Effective Date: March 5, 2017
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices (the “Notice”) describes how Heltha Medical Group, P.C. (“we” or “our”) may use and disclose your protected health information to carry out treatment, payment or business operations and for other purposes that are permitted or required by law. “Protected health information” or “PHI” is information about you, including demographic information, that may identify you and that relates to your past, present or future physical health or condition, treatment or payment for health care services. This Notice also describes your rights to access and control your protected health information. You should review that the Notice of Privacy Practices as the notice below may not be applicable.
OUR COMMITMENT TO YOUR PRIVACY:
Heltha Medical Group, P.C. (“we” or “our”) ”) is dedicated to maintaining the privacy of your Protected Health Information (“PHI”) in its provision of services (the “Services”). PHI is information about you that may be used to identify you (such as your name, social security number or address) (“Identifying Information”), and that relates to (a) your past, present or future physical or mental health or condition, (b) the provision of Services under Heltha’s membership program (a) and (b) together, “Medical Information”), or (c) your past, present, or future payment for the provision of Services (“Payment Information”). In conducting our business, we will receive and create secure records containing your PHI. We are required by law to maintain the privacy of your PHI and to provide you with notice of our legal duties and privacy practices with respect to your PHI.
We must abide by the terms of this Notice while it is in effect. This current Notice takes effect on the date above, and will remain in effect until we replace it. We reserve the right to change the terms of this Notice at any time, as long as the changes are in compliance with applicable law. If we change the terms of this Notice, the new terms will apply to all PHI that we maintain, including PHI that was created or received before such changes were made. If we change this Notice, we will post the new Notice on our website and will make the new Notice available upon request.
USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION:
Your protected health information may be used and disclosed by our health care providers, our staff, and others outside of our office that are involved in your care and treatment for the purpose of providing health care services to you, to support our business operations, to obtain payment for your care, and any other use authorized or required by law.
PROVISION OF OUR SERVICES:
We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services. This includes the coordination or management of your health care with a third party. For example, your protected health information may be provided to a health care provider to whom you have been referred to ensure the necessary information is accessible to diagnose or treat you. We may share your PHI with lab or assay services, sample collection services, contracted physicians or other contractors in order to provide you with the Services
Your protected health information may be used to bill or obtain payment for your health care services. This may include certain activities that your health insurance plan may undertake before it approves or pays for your services, such as: making a determination of eligibility or coverage for insurance benefits and reviewing services provided to you for medical necessity. For example, your first name, last name, and email address with may be shared with the vendor that processes payments for the Services for the purpose of collecting payments.
HEALTH CARE OPERATIONS:
We may use or disclose, as needed, your protected health information in order to support the business activities of this office. These activities include, but are not limited to, improving quality of care, providing information about treatment alternatives or other health-related benefits and services, development or maintaining and supporting computer systems, legal services, and conducting audits and compliance programs, including fraud, waste and abuse investigations.
We may use and disclose your PHI, such as a mobile number or text message, to contact you in an effort to provide appointment reminders regarding your use of the Services.
FRIENDS, FAMILY MEMBERS OR EMPLOYERS INVOLVED IN YOUR SERVICES OR PAYMENT FOR YOUR SERVICES:
Unless you ask us not to do so, we may share your PHI, such as your name, with a friend or family member who is involved in your receipt of the Services or payment for the Services. AS A REMINDER, IF YOU ARE RECEIVING OUR SERVICES THROUGH AN EMPLOYER OFFERING, THERE MAY BE DIFFERENT POLICIES AS THEY RELATE TO SHARING DATA WITH THE EMPLOYER HEALTH PLAN.
We may use or disclose your protected health information in the following situations without your authorization. These situations include the following uses and disclosures: as required by law; for public health purposes; for health care oversight purposes; for abuse or neglect reporting; pursuant to Food and Drug Administration requirements; in connection with legal proceedings; for law enforcement purposes; to coroners, funeral directors and organ donation agencies; for certain research purposes; for certain criminal activities; for certain military activity and national security purposes; for workers’ compensation reporting; relating to certain inmate reporting; and other required uses and disclosures. Under the law, we must make certain disclosures to you upon your request, and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of the Health Insurance Portability and Accountability Act (HIPAA). State laws may further restrict these disclosures.
Other permitted and required uses and disclosures will be made only with your consent, authorization or opportunity to object unless permitted or required by law. Without your authorization, we are expressly prohibited from using or disclosing your protected health information for marketing purposes. We may not sell your protected health information without your authorization. Your protected health information will not be used for fundraising. If you provide us with an authorization for certain uses and disclosures of your information, you may revoke such authorization, at any time, in writing, except to the extent that we have taken an action in reliance on the use or disclosure indicated in the authorization.
YOUR RIGHTS WITH RESPECT TO YOUR PROTECTED HEALTH INFORMATION:
You have the right to inspect and copy your protected health information.
You may request access to or an amendment of your protected health information.
You have the right to request to receive confidential communications from us by alternative means or at an alternate location. We will comply with all reasonable requests submitted in writing which specify how or where you wish to receive these communications. If you want us to communicate with you in a special way, contact our Privacy Officer by emailing [email protected] with your request and details about how to contact you. All reasonable requests will be granted.
You have the right to request a restriction on the use or disclosure of your protected health/personal information. Your request must be in writing and state the specific restriction requested and to whom you want the restriction to apply. We are not required to agree to a restriction that you may request, except if the requested restriction is on a disclosure to a health plan for a payment or health care operations purpose regarding a service that has been paid in full out-of-pocket.
We are required to agree to your request to restrict certain disclosures of your name to a health plan, but only if you pay (or someone other than the health plan pays on your behalf) out of pocket in full for the health care item or service about which the restriction is requested. To request restrictions, you must make your request in writing to our Privacy Officer by emailing [email protected]. In your request, you must tell us (i) what protected health information you want to limit; (ii) whether you want to limit our use, disclosure, or both; and (iii) to whom you want the limits to apply, for example, disclosure to your spouse.
You have the right to request an amendment of your protected health information. If we deny your request for amendment, you have the right to file a statement of disagreement with us. We may prepare a rebuttal to our statement and we will provide you with a copy of any such rebuttal.
ACCOUNTING OF DISCLOSURES:
You have the right to receive an accounting of certain disclosures of your protected health information that we have made, paper or electronic, except for certain disclosures which were pursuant to an authorization, for purposes of treatment, payment, healthcare operations (unless the information is maintained in an electronic health record); or for certain other purposes.
You have the right to obtain a paper copy of this Notice, upon request, even if you have previously requested its receipt electronically by e-mail. To obtain a paper copy of this notice, please contact us by calling (617) 600-7601 or emailing us at [email protected].
REVISIONS TO THIS NOTICE:
We reserve the right to revise this Notice and to make the revised Notice effective for protected health
information we already have about you as well as any information we receive in the future. You are entitled to a copy of the Notice currently in effect. Any significant changes to this Notice will be posted on our web site. You then have the right to object or withdraw as provided in this Notice.
BREACH OF HEALTH INFORMATION:
We will notify you if a reportable breach of your unsecured protected health information is discovered. Notification will be made to you no later than 60 days from the breach discovery and will include a brief description of how the breach occurred, the protected health information involved and contact information for you to ask questions.
Complaints about this Notice or how we handle your protected health information should be directed to our HIPAA Privacy Officer, and you must submit your request to us at [email protected]. If you are not satisfied with the manner in which a complaint is handled you may submit a formal complaint to the Department of Health and Human Services, Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C.20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.
We must follow the duties and privacy practices described in this Notice. We will maintain the privacy of your protected health information and to notify affected individuals following a breach of unsecured protected health information. If you have any questions about this Notice, please contact us at (617) 600-7601 and ask to speak with our HIPAA Privacy Officer.
ACKNOWLEDGEMENT OF RECEIPT OF NOTICE OF PRIVACY PRACTICES
By accepting this Notice of Privacy Practices, you acknowledge that you have received or been given an opportunity to receive Heltha Medical Group, P.C.’s Notice of Privacy Practices.