Pricing and Insurance
Many members choose to cover the cost of membership via their FSA/HSA plan, which has the benefit of letting you spend pre-tax dollars instead of post-tax dollars. This effectively creates an approximate 30% discount on the price of membership. We’re happy to provide a receipt to help facilitate reimbursement.
You can choose your level of service from our three plans. Visit our member pricing page to learn more and start your program today.
Absolutely. We never lock you in, and you can try out services month by month or with a yearly membership at a 20% savings.
Heltha is completely independent of your health insurance – we don’t bill anything we do to your health insurance plan.
This approach has some major advantages for our members:
No co-pays or fees – for anything we do onsite or as part of our practice.
We will not send a bill to your insurance plan, which means we aren’t required to charge you a co-pay, and you won’t get a bill in the mail months later for things you didn’t expect. If we ever do anything that takes you outside of our system (such as a prescription treatment or lab test order), we’ll make sure you know.
Being able to talk to your specialist doctor via a mobile app is common sense. But a traditional doctor won’t do it because they don’t get paid to – there’s no insurance billing code for a quick chat, and thus no reason for a normal doctor to do it. Because we are independent of insurance, we are free to develop technologies like our app, accessible lab data, and health activity data from any wearable device connected to Apple health.
Test result processing is normally completed 7-14 days after the date of the blood draw. At that time, results are uploaded to the application and shared with your Heltha doctor. If your test results are not showing up, please call us at 1-617-600-6902.
How Heltha Works
For a fraction of the cost of one consult with a holistic doctor or the cost of a single workout with a personal trainer, Heltha’s gives you unlimited access to an advanced certified holistic doctor specialized in hormone balancing who is a holistic wellness professional, nutrition expert, and behavior-change coach all in one.
With your Heltha doctor, you’ll work to uncover deficiencies in your body. Your doctor will help translate your data and hold you accountable to see meaningful changes in your performance.
Other health and wellness programs don’t provide access to natural supplements, nutrition, and bio-identical hormones that tackle the physical obstacles, biomarker deficiencies, that will sabotage your progress. Heltha gives you access to data, doctors, and treatments that tackle the biological barriers between where you are and where you want to be.
Your Heltha doctor is your dedicated partner to address hormonal imbalance and achieve optimal health. Other doctors do not address issues such as adrenal fatigue, elevated values or depleted values, but should be used to address disease-related issues. Health coaches and nutritionists may suggest dietary and exercise changes but do not give you access to the prescription supplements and bio-identical hormones accessible by doctors certified in hormone balancing.
Heltha is mobile-first, meaning everything related to your health and wellness is managed through our iOS and Android apps.
Some of what you can do with our app includes:
24×7 access – Heltha doctors are always available to help with health issues and questions that come up and provide concierge-like service. If you’re traveling or just too busy for visiting the doctor’s office, your Heltha doctor is there to help remotely, saving you unnecessary in-person visits if you don’t need them or aren’t able to come visit in person.
Your data in one place – all of your activity plans, blood test results, telehealth visit records and historical issues live in one place on your phone.
Follow-ups and reminders – don’t worry about taking notes during a telehealth visit; everything discussed gets pushed to your phone, with easy access to follow-up questions, reminders regarding lab tests and prescriptions, and anything else that may come up.
Doctors are really busy and calendars fill up quickly. Don’t worry: there is always enough time in the week for you to get connected and secure messaging is included.
We understand conflicts come up. Just cancel 48 hours in advance; avoid losing your visit and help our doctors provide the best experience to our members.
Your activity plan is set by you and your Heltha doctor. If you have been working with a doctor, send him or her a message to discuss your goals.
Heltha can sync with apple Health Kit and most wearable devices (Fitbit, Garmin, you name it) all connect their data. It’s easy! Once you’ve purchased a membership, open the Heltha app, tap the bottom “Activities” menu. Then simply choose what data you’d like to share from Apple Health Kit. Currently we are syncing steps, heart rate, blood pressure, glucose, height and weight.
Doctor Messaging is a secure chat messaging platform on Heltha’s app. The big difference from e-mail with your doctor and our Doctor Messaging is that everything in Heltha’s app is transmitted with SSL encryption. Your messages sent through our Doctor Messaging feature are therefore HIPAA compliant. Read more on “Why not just use regular e-mail?”
Heltha clients can send and receive chat messages with their Heltha Doctors. Potential recipients must have downloaded the app and either pay for chat messaging services or have an active membership plan if they wish to send messages.
Communications between health professionals and patients contains sensitive Protected Health Information (PHI), and therefore should not be transmitted over an unsecured channel. Ordinary internet email is not a secure communication channel so we provide our secure Dr. Messaging system within Heltha.